Aadhaar OTP arrived late, is this a platform or telecom issue?
Just a small note: the OTP for the Aadhaar verification step took nearly two minutes to arrive, making me nervous I’d miss the window.
Did anyone else experience a lag here?
Want to know if this is something on BondScanner’s side, or just my telecom service acting up.
Also, there was no timer showing to re-send the OTP.
Hi Arav.
Thanks for calling this out, and great question.
Aadhaar OTP delivery actually happens directly through UIDAI’s servers, not BondScanner.
So any delay is usually on the UIDAI or telecom operator side, not the platform.
That said, we completely understand that it can feel uncertain when the OTP takes longer than expected to arrive.
I faced the same thing last week, the OTP came after almost a minute. Thought it was my network.
Yes, this can happen occasionally due to:
High load on UIDAI systems
Network congestion from the telecom operator
Temporary SMS delivery delays
But the verification remains secure, and once the OTP arrives, the process goes through smoothly.
We’ve also taken your feedback on board. Since this interface is controlled by UIDAI, we’ve raised the issue with them. Along with the ‘Resend OTP’ button, we’ve also requested a visible countdown timer on the screen. Once UIDAI enables it, this will be added in one of our upcoming updates to make the verification flow smoother for users.
That makes sense. Thanks for clarifying.
Happy to help.
If you have any more queries, feel free to reach out, I’ll be happy to assist you here or through any of the channels below:
Call: +91 70711 869639
WhatsApp: +91 93807 40546
Email: support@bondscanner.com