My KYC shows pending and I’m unable to proceed

I was in the process of completing my KYC, but I encountered an issue. It says that my KYC is pending and I am unable to move forward. Could you please assist me in resolving this so I can continue with the process?

Thank you for reaching out, and we’re sorry to hear you’re facing this issue. Could you please provide more details about where exactly you’re encountering the problem with your KYC? If possible, kindly share a screenshot of the issue, it will help us guide you better and resolve it quickly.

I can see my KYC is under verification and it is asking me to contact support

These cases usually happen when there is a name mismatch in bank and PAN verification. Our team will shortly get in touch with you and if required you will be asked to share your bank details to verify and make this process faster.

Thank you for your patience!